1-2: I want to confirm whether or not the order has been completed.
Upon receipt of the order, you will recieve a order complete mail.
If you have registered our membership, you can check your purchase history on membership page.
1-3: I don't know the size well.
The size chart has been shown on each product page . Please refer to in conjunction with the product photos.
Also, there is an illustration of sizing on ''ABOUT SIZE''.
1-4 : Rule of stock notation.
Size/Color button won't display if we don’t have stock.
Stock notation is updating as much as possible in real time. However, in case of the popular items or overlapping, there is possibility that updating will be late.
2-1: What kind of payment method do you have?
Our payment method is only credit cards. American express, Dinners, VISA and PayPal are available.
Please enter the card information. Customer information on this site is protected by encryption SSL.
Shipping is after your payment confirmed.
Please note that total cost is including goods price, tax and shipping fee.
4-1: I haven't received my goods yet.
We ship the goods via EMS. Please note that oversea shipping usually arrive in 7 to 10 days.
There is a case to take a time to delivery due to holiday or year-end season. In this case, we will announce shipping information.
If you haven't received goods, please contact with delivery company or tell us tracking number.
4-2: The goods were defective.
If the goods has a problem such as wrong shipping or defectiveness, please contact with us immediately.
If it caused by our act, we will exchange or refund.
In this case, please return the goods with product label by freight collect.
We will reship a package without shipping fee, if we have a stock.
However, we can't exchange and return such as following situation:
Over 7days since you received goods.
Any defectiveness caused by your act.
The goods without product label.
The bargain goods.
5-2: What is discount point?
We will give you 2% of goods price as discount point after your order confirmed.
1pont is 10JPY. You can freely use it from next order.
Discount point is printed on our receipt.
5-3: How to use the point.
Please fill any number you want to use on point column.
Please note that Point can’t used to bargain goods.
ウエブサイトについて/About our web site.
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